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Field Service

Every missed call is a job you didn't get. Most go to the next number on Google.

We build AI systems that recover missed calls in 60 seconds, follow up on quotes automatically, and keep your pipeline full, even when the whole crew is on a job.

We typically start with missed call recovery — it's where HVAC and home services businesses leak the most revenue, and it's live in under 7 days. Quote follow-up automation and seasonal reactivation campaigns compound from there.

9/11Missed Calls Recovered
+$28,800Monthly Revenue Impact
Week 1System Pays for Itself

The Problem

Why HVAC businesses lose revenue every day.

01

Missed Calls = Lost Jobs

When a homeowner calls three HVAC companies, the first one to respond gets the job over 78% of the time. If you miss the call, you rarely get a second chance.

02

Quotes That Never Close

You spend time on site, write a detailed quote, and then... silence. Most contractors follow up once, if at all. The job goes to whoever keeps following up.

03

Seasonal Surges Are Chaos

During a heatwave or cold snap, your phones ring off the hook. Without automation, half those calls go unanswered and your competitors clean up.

04

No Repeat Customer System

HVAC is a repeat business, annual tune-ups, seasonal checks. Without automated reminders, your past customers are fair game for every other HVAC company advertising in your area.

Automation Architecture

One engine.
Every touchpoint automated.

Every trigger on the left flows through Kelvino AI and lands in the tools you already use — automatically.

Phone11:47 PM
(416) 882-****
Missed
Call BackMessage
Messages2 min ago
Hi, I'd like to book an appointment for next week.
Web FormJust now
New lead
● New submission
Kelvino
Kelvino AI
HVAC & Home Services
Google Calendar
Service call booked
ServiceTitan
Job created & dispatched
Google Reviews
Review request sent
Twilio
Quote sent via SMS
Triggers
Missed Call
SMS Inquiry
Web Lead
Kelvino AI
HVAC & Home Services
Goes straight into your tools
Google Calendar
Service call booked
ServiceTitan
Job created & dispatched
Google Reviews
Review request sent
Twilio
Quote sent via SMS
HIPAA & PIPEDA compliant · Works with your existing tools · Live within 5–7 daysBuild this for my business →
Real EngagementWhat this looks like in practice

Capturing emergency calls during peak season

The Problem

Technicians were on jobs while high-intent callers hit voicemail during heat waves and after hours. Jobs were going to the next number on Google.

System Built

Instant text-back, call qualification, booking prompts, quote follow-up, and seasonal maintenance campaigns. Launched in 5 days.

The Outcome

Emergency calls turned into booked jobs. Old quotes stopped going cold after the first follow-up. Revenue pipeline increased significantly in the first 30 days.

27missed calls recovered
$31kpipeline influenced
5 daysto launch

What We Build

The full HVAC automation stack.

    Missed call text back in under 60 seconds, 24/7
    Automated quote follow up sequences (three touch, 14 day)
    Seasonal campaign automation (before summer AC, before winter heat)
    Review request after every completed job
    Annual maintenance reminder system
    Job dispatch and scheduling integrations

The Results

What you can expect.

Numbers based on industry benchmarks and early client implementations.

0Missed Calls Recovered

Per week, on average (HVAC, Toronto client)

0Monthly Revenue Impact

From recovered calls at $800 avg. job value

0System Pays for Itself

Most HVAC clients see ROI in the first week

"We were losing almost a third of our weekly calls with no idea it was happening. The text back system alone recovered more than the engagement cost in the first week."
Owner, HVAC Company
Toronto, ONvia Google

Ready to stop losing hvac revenue?

In 30 minutes, we'll map every place your hvac business is losing leads and revenue, put a dollar figure on it, and show you exactly what a purpose-built system would look like. No commitment. No pitch.

The audit is a free 30-minute call with our team — not a sales pitch. We review your current setup, map exactly where you're losing leads or time, and hand you a dollar figure on each gap. You walk away with a clear plan whether you hire us or not.

What you walk away with:

  • The exact revenue leaks inside your hvac business
  • A dollar figure on each gap so you know what it's costing you
  • The fastest payback automation scoped for your industry
  • A fixed price build quote with no hourly rates and no surprises
Prefer email? Send a note to hello@kelvino.ai and we'll reply with available times within one business day.

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