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Hospitality

Empty tables and unanswered reservation calls are leaving money on the floor.

We build AI systems that handle reservations 24/7, run loyalty SMS campaigns, and automatically turn first time diners into regulars, without adding to your front of house burden.

We typically start with reservation handling and after-hours booking — the calls you miss when the dining room is full are the easiest wins. Review automation and loyalty SMS campaigns compound revenue from there.

100%Reservation Calls Answered
Repeat Visit Rate
4.8★Average Review Rating

The Problem

Why Restaurants businesses lose revenue every day.

01

Reservation Calls Go Unanswered

Your host is seating guests while the phone rings. Every unanswered reservation call is a table you're not filling and a customer who booked somewhere else.

02

No Repeat Visit System

Most restaurants have no way to bring customers back after their first visit. Without a loyalty or re-engagement system, one visit is all you get.

03

Online Reviews Are One Sided

Unhappy guests leave reviews automatically. Happy guests need to be asked at exactly the right moment. Without automation, your rating drifts toward the negative.

04

Slow Periods Are Unpredictable

When it's slow, you need to be able to drive traffic fast. Most restaurants have no system to do this, every slow Tuesday is just accepted as a slow Tuesday.

Automation Architecture

One engine.
Every touchpoint automated.

Every trigger on the left flows through Kelvino AI and lands in the tools you already use — automatically.

Phone11:47 PM
(416) 882-****
Missed
Call BackMessage
Messages2 min ago
Hi, I'd like to book an appointment for next week.
Web FormJust now
New lead
● New submission
Kelvino
Kelvino AI
Restaurants & Hospitality
OpenTable
Reservation confirmed
Toast POS
Table status updated
Google Reviews
Review request sent
Twilio
Promo offer sent
Triggers
Missed Call
SMS Inquiry
Web Lead
Kelvino AI
Restaurants & Hospitality
Goes straight into your tools
OpenTable
Reservation confirmed
Toast POS
Table status updated
Google Reviews
Review request sent
Twilio
Promo offer sent
HIPAA & PIPEDA compliant · Works with your existing tools · Live within 5–7 daysBuild this for my business →
Real EngagementWhat this looks like in practice

Filling tables with reservation capture and reactivation

The Problem

Hosts couldn't answer every call during service, and guest follow-up only happened when someone remembered. Slow nights had no recovery mechanism.

System Built

Reservation capture, post-visit review requests, birthday offers, private dining inquiry handling, and slow-night campaigns.

The Outcome

More calls became reservations, regulars returned more often, and review requests became consistent without any staff effort.

100%call coverage
4.8★review rating lift
repeat visit response

What We Build

The full Restaurants automation stack.

    AI reservation booking, phone and online, 24/7
    Loyalty SMS campaigns with custom offers
    Automated Google review requests after every visit
    Re-engagement campaigns for guests who haven't returned in 30 days
    Slow period flash offers, text your list in minutes
    Event and private dining booking automation

The Results

What you can expect.

Numbers based on industry benchmarks and early client implementations.

0Reservation Calls Answered

AI handles overflow and after-hours calls

0Repeat Visit Rate

With automated re-engagement campaigns

0Average Review Rating

For restaurants using automated review requests

"We used to miss 15 to 20 reservation calls a week during service. Now every call gets answered and we're filling tables we didn't even know we were losing."
Owner, Restaurant
Vancouver, BCvia Google

Ready to stop losing restaurants revenue?

In 30 minutes, we'll map every place your restaurants business is losing leads and revenue, put a dollar figure on it, and show you exactly what a purpose-built system would look like. No commitment. No pitch.

The audit is a free 30-minute call with our team — not a sales pitch. We review your current setup, map exactly where you're losing leads or time, and hand you a dollar figure on each gap. You walk away with a clear plan whether you hire us or not.

What you walk away with:

  • The exact revenue leaks inside your restaurants business
  • A dollar figure on each gap so you know what it's costing you
  • The fastest payback automation scoped for your industry
  • A fixed price build quote with no hourly rates and no surprises
Prefer email? Send a note to hello@kelvino.ai and we'll reply with available times within one business day.

Other Industries

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