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Wellness

Your treatment rooms are full. Your booking line isn't.

We build the automation layer that captures after-hours bookings, eliminates no-shows, and turns first-time clients into loyal regulars — all without adding staff.

We typically start with after-hours booking capture and no-show reduction — the two highest-ROI gaps for med spas and wellness clinics. Client reactivation campaigns and review automation follow once booking is stable.

60%fewer no-shows
34clients reactivated in 30 days
Google review volume
24/7booking availability

The Problem

Why Med Spas businesses lose revenue every day.

01

After-Hours Calls Go to Voicemail

Most bookings happen outside business hours when clients research options after work. Without 24/7 coverage, those high-intent leads call your competitor next.

02

No-Shows Waste Treatment Room Time

A $250 facial no-show isn't just lost revenue — it's blocked chair time that could have been filled twice over with a simple automated reminder sequence in place.

03

First-Time Clients Don't Come Back

The industry average rebooking rate is under 40%. Without a systematic follow-up after a visit, clients simply drift — and revenue that should compound quietly disappears.

04

Reviews Happen by Accident

Five-star reviews drive more bookings than any ad campaign. But asking clients manually is inconsistent and almost never done at the right moment after a great experience.

Automation Architecture

One engine.
Every touchpoint automated.

Every trigger on the left flows through Kelvino AI and lands in the tools you already use — automatically.

Phone11:47 PM
(416) 882-****
Missed
Call BackMessage
Messages2 min ago
Hi, I'd like to book an appointment for next week.
Web FormJust now
New lead
● New submission
Kelvino
Kelvino AI
Med Spas & Wellness Clinics
Google Calendar
Appointment booked
HubSpot CRM
Lead logged & nurtured
Google Reviews
Review request sent
Twilio
Follow-up SMS sent
Triggers
Missed Call
SMS Inquiry
Web Lead
Kelvino AI
Med Spas & Wellness Clinics
Goes straight into your tools
Google Calendar
Appointment booked
HubSpot CRM
Lead logged & nurtured
Google Reviews
Review request sent
Twilio
Follow-up SMS sent
HIPAA & PIPEDA compliant · Works with your existing tools · Live within 5–7 daysBuild this for my business →
Real EngagementWhat this looks like in practice

Recovering no-shows and reactivating lapsed clients

The Problem

A busy med spa had a 15% no-show rate and no systematic follow-up for clients who hadn't returned in 90 days. Revenue was inconsistent and the front desk was overwhelmed by manual reminders.

System Built

Automated multi-step reminder sequence with one-tap confirm, lapsed client reactivation campaign targeting 90-day inactives, and post-treatment review request automation. After-hours AI booking added for evening inquiries.

The Outcome

No-show rate dropped from 15% to 6% within 30 days. Thirty-four lapsed clients rebooked within the first month. Google review count doubled in 60 days — driven entirely by the automated post-visit request.

60%fewer no-shows
34clients reactivated
Google reviews

What We Build

The full Med Spas automation stack.

    24/7 AI phone answering and appointment booking
    Automated no-show reminder sequences (48hr, 24hr, morning-of)
    Post-treatment review request automation (Google, Yelp)
    Lapsed client reactivation campaigns targeting 60–90 day inactives
    Cancellation recovery and automatic rebooking
    VIP client recognition and loyalty follow-up sequences
    Pre-appointment intake form automation
    Staff schedule optimization and capacity alerts

The Results

What you can expect.

Numbers based on industry benchmarks and early client implementations.

0fewer no-shows

With automated multi-step reminder sequences

0clients reactivated in 30 days

From dormant client reactivation campaigns

0Google review volume

Automated post-treatment review requests

0booking availability

AI handles after-hours calls and books on the spot

"We used to lose 4–5 bookings a week to after-hours calls. Now the AI handles them and our Monday morning is already full. It paid for itself in the first two weeks."
Clinic Director
Toronto, ONvia Google

Ready to stop losing med spas revenue?

In 30 minutes, we'll map every place your med spas business is losing leads and revenue, put a dollar figure on it, and show you exactly what a purpose-built system would look like. No commitment. No pitch.

The audit is a free 30-minute call with our team — not a sales pitch. We review your current setup, map exactly where you're losing leads or time, and hand you a dollar figure on each gap. You walk away with a clear plan whether you hire us or not.

What you walk away with:

  • The exact revenue leaks inside your med spas business
  • A dollar figure on each gap so you know what it's costing you
  • The fastest payback automation scoped for your industry
  • A fixed price build quote with no hourly rates and no surprises
Prefer email? Send a note to hello@kelvino.ai and we'll reply with available times within one business day.

Other Industries

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